Privacy Policy
Read the Wizardo Casino privacy policy to understand how the owner collects, uses, and protects your personal data, and learn about your privacy rights.
The owner of Wizardo Casino believes in being straightforward with players about how their personal information is managed. This policy explains what happens to the details you provide when using the platform, websites, and applications.
Security Measures
The operator takes the security of your information seriously. Any data sent over the internet is protected using the TLS 1.2 encryption protocol. Once your information reaches the casino servers, it is stored digitally on encrypted hard drives and protected by advanced firewall technology. The platform is also registered with site identification authorities, allowing your browser to confirm the site identity before any personal information is transmitted.
Information Collection
When you register and play, the system collects specific categories of information to keep your account functional and secure.
- Contact and identity details, such as your name, residential address, date of birth, identification documents, and email address.
- Activity logs, which include your betting history, withdrawals, deposits, time spent on the site, and any communications you have with the customer support team.
- Technical details gathered automatically, such as your IP address, device type, and network information.
- Financial information, including your chosen currency, payment methods, and source of funds.
How Your Information is Used
The ownership team uses your information to set up your account, verify your identity, and provide you with casino games and sports betting services. Processing this data is also required to monitor for fraudulent activity, provide support for gambling addiction, and fulfill anti-money laundering regulations.
The casino uses some automated processing to review accounts for suspicious betting patterns or tax evasion. However, the owner ensures that human staff members always make the final decisions. No fully automated decisions are made regarding your account or for marketing purposes. Your email address is verified automatically to confirm you own it, but a real person oversees major account actions.
Data Retention
The ownership holds onto player data only for as long as needed to fulfill legal, corporate, and regulatory obligations.
- Transactional records must be kept for a minimum of five years.
- Information needed to defend against potential legal claims is also held for standard prescriptive periods, which are typically five years.
- Once your information is no longer legally required, the company will either securely delete or anonymize it.
If you choose not to provide the necessary information, the operator may be unable to maintain your account or provide you with gaming services.
Legal Basis for Processing
The operator processes information based on a few legal foundations.
This includes the necessity to fulfill a contract with you, compliance with Curacao law and gambling license requirements, and the legitimate business interests of the company. These legitimate interests include maintaining accurate records and operating lawfully. When the casino relies on your consent to process data, you have the right to withdraw that consent at any time. All data handling aligns with the General Data Protection Regulation (GDPR) and the Curacao National Ordinance on the Protection of Personal Data.
Cookies
The platform uses cookies to remember your preferences, manage your session, and keep you logged in so you do not have to repeatedly enter your password. While you can manage cookie collection through your browser settings, the site does not respond to browser-initiated Do Not Track signals. Choosing to block cookies might make certain features of the website unavailable to you.
Sharing Information with Third Parties
The owner may share player information with authorized third parties when necessary or legally required.
- Law enforcement agencies, regulators, and competent authorities.
- Auditing firms and accounting partners.
- Service providers and subcontractors who keep the site functioning and facilitate the services you request.
Your personal information is never shared with third parties for their own marketing purposes unless you give explicit consent. Sometimes, data must be transferred outside the European Economic Area. When this happens, the owner ensures strict security standards and legal safeguards, such as standard contractual clauses, are in place to protect your rights.
Your Privacy Rights
The owner wants you to know your rights regarding your personal information under data protection laws.
- You can ask to access the data the casino holds about you and learn exactly how it is being used.
- You can request corrections to any inaccurate or incomplete details on your profile.
- You can ask for your information to be deleted, though legal obligations may require the casino to keep certain records.
- You can request a restriction on processing or object to how your data is used, especially concerning direct marketing.
- You have the right to receive your data in a structured, machine-readable format to transfer to another controller.
Contact Information
If you need to exercise any of your privacy rights, raise an objection, or ask questions about how your data is handled, the Data Protection Officer appointed by the company is available. You can reach out directly by sending an email to [email protected].
